Privacy Policy

1. Introduction

BiotaLife Healthcare Ltd ("we," "us," "our") is a company based in Atlas Centre, Fermi Avenue, Harwell Campus, Didcot, Oxfordshire, United Kingdom with company registration number 12794107.

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website.

2. Data We Collect

We may collect and process the following data:

• Personal Identifiable Information: name, email address, phone number, postal address, and any other information you provide us

• Technical Data: IP address, browser type, operating system, and information about your visit (e.g., pages viewed, duration of visit)

• Cookies and Tracking Data: Information collected through cookies and similar tracking technologies while you visit our website

3. How We Use Your Data

We use your data for the following purposes:

• To provide, operate, and improve our website and services

• To respond to inquiries and customer support requests

• To send newsletters, promotional materials, and updates (with your consent)

• To analyse website traffic and user behaviour

• To comply with legal obligations

4. Legal Basis for Processing

We process your data in compliance with UK GDPR under the following lawful bases:

• Your consent (where applicable)

• Performance of a contract

• Compliance with legal obligations

• Legitimate interests (e.g., website analytics, fraud prevention)

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share it with:

• Service providers assisting in website operations (e.g., hosting, analytics)

• Legal authorities if required by law

• Business partners in case of a company merger or acquisition

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy or as required by law

7. Your Rights

Under UK GDPR, you have the right to:

• Access, rectify, or erase your personal data

• Restrict or object to processing

• Withdraw consent (if processing is based on consent)

• Data portability

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)
  

8. Cookies

Our website uses cookies to enhance your experience. You can manage or disable cookies through your browser settings.

9. Data Security

We implement appropriate security measures to protect your data from unauthorized access, disclosure, or destruction.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via email at contact@biotalife.com or via post at:

BiotaLife Healthcare Ltd
Atlas Centre, Fermi Avenue

Harwell Campus, Didcot, Oxfordshire

OX11 0QX, United Kingdom